Discover Your Perfect Journey

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Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request travel consultation, or contact us. This includes:

• Personal identification information (name, email, phone number)
• Travel preferences and requirements
• Payment information for bookings
• Communication records and feedback

2. How We Use Your Information

We use the information we collect to:

• Provide personalized travel planning services
• Process bookings and payments
• Communicate about your travel arrangements
• Improve our services and customer experience
• Send marketing communications (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share information with trusted partners who assist in providing our services, subject to confidentiality agreements.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] for any privacy-related requests.

6. Contact Information

For questions about this Privacy Policy, contact us at:
Email: [email protected]
Phone: +1 (415) 555-0847
Address: 2847 Market Street, Suite 301, San Francisco, CA 94114, USA

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Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using Pure Travel Joy's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Pure Travel Joy provides personalized travel planning and booking services. We act as an intermediary between clients and travel service providers.

3. Booking and Payment Terms

• All bookings require a deposit as specified in your travel proposal
• Final payment is due 45 days before departure
• Prices are subject to change until full payment is received
• Service fees are non-refundable

4. Cancellation Policy

Cancellation terms vary by service provider and are outlined in your travel documents. Our service fees are non-refundable but may be applied to future bookings within 12 months.

5. Liability Limitations

Pure Travel Joy acts as an agent for travel service providers. We are not liable for acts, errors, omissions, or negligence of such providers.

6. Travel Insurance

We strongly recommend comprehensive travel insurance. We can provide recommendations but are not responsible for coverage decisions.

7. Dispute Resolution

Any disputes will be resolved through binding arbitration in San Francisco, California, under California state law.

8. Contact Information

For questions about these Terms, contact us at:
Email: [email protected]
Phone: +1 (415) 555-0847

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Cookie Policy

Last Updated: December 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing site usage.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

Analytics Cookies

We use these cookies to understand how visitors interact with our website, helping us improve our services.

Marketing Cookies

These cookies help us show you relevant advertisements and measure the effectiveness of our marketing campaigns.

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Cookie Consent Management

Contact Us

For questions about our Cookie Policy, contact us at [email protected]

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DMCA Policy

Last Updated: December 2024

Digital Millennium Copyright Act Notice

Pure Travel Joy respects the intellectual property rights of others and expects users to do the same.

Copyright Infringement Claims

If you believe that content on our website infringes your copyright, please provide our DMCA agent with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location
• Your contact information
• A statement of good faith belief that use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner

DMCA Agent Contact Information

DMCA Agent: Legal Department
Pure Travel Joy
2847 Market Street, Suite 301
San Francisco, CA 94114, USA
Email: [email protected]
Phone: +1 (415) 555-0847

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification with the required legal elements as specified in the DMCA.

Repeat Infringer Policy

We will terminate accounts of users who are determined to be repeat infringers.

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GDPR Compliance

Last Updated: December 2024

Your Rights Under GDPR

As a data subject, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data we hold.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure

You have the right to request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You have the right to request restriction of processing your personal data under certain circumstances.

Right to Data Portability

You have the right to request transfer of your personal data to another organization.

Right to Object

You have the right to object to processing of your personal data under certain circumstances.

Legal Basis for Processing

We process your personal data based on:

• Your consent for marketing communications
• Contractual necessity for providing travel services
• Legitimate interests for improving our services
• Legal obligations for record keeping

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:
Email: [email protected]
Phone: +1 (415) 555-0847

Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe we have not handled your personal data appropriately.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy, typically:

• Customer data: 7 years after last interaction
• Marketing data: Until consent is withdrawn
• Financial records: 7 years as required by law